❓ Questions & Answers
71abc FAQ — Answers to All
71abc FAQ — Answers to All
Your Questions Here
On this page you will find detailed answers to the most frequently asked questions about accounts, deposits and withdrawals, bonuses, live casino, and cricket betting.
It is natural to have various questions when using 71abc. How to play on mobile, what the bonus terms are, which payment methods can be used to deposit money — covering all of this, we have put together detailed answers to 23 questions across five main categories. Each answer is written in plain English so that all types of players — new and experienced — can easily understand.
Questions & Answers by Category
Find your question from the categories below and click to read the answer.
Playing on Mobile
71abc fully supports any modern smartphone and tablet — on both Android and iOS platforms. There is no need to download a separate app; just open your phone's browser (Chrome, Safari, Firefox) and go directly to the site. All the same features, games, and payment options available on desktop are also available on mobile.
On an Android phone, open the site in Chrome, tap the three-dot menu at the top right of the browser, and select "Add to Home Screen". On an iPhone, tap the share icon in Safari and choose "Add to Home Screen". After that, the site can be opened directly from your home screen just like an app.
In Chrome, go to Settings → Privacy and security → Clear browsing data, check both "Cached images and files" and "Cookies", then tap "Clear data". In Safari, go to Settings → Safari → Clear History and Website Data. After clearing the cache, close the browser and reopen it — the site will load much faster.
Yes, absolutely. 71abc is fully optimized for mobile browsers — slots, live casino, cricket betting, deposits, and withdrawals can all be done from a phone's browser. No separate APK file needs to be installed.
If the connection drops, the session is saved on the server for most games. When your connection returns, log in to the site and reopen the game — it will resume from where you left off. For slot games, the result of a spin in progress is determined on the server, so the outcome remains safe even if your internet is disconnected. Contact support if you experience any issues.
Live Casino
Yes, live casino can be fully enjoyed from a mobile browser. Live tables from Evolution Gaming, Ezugi, and other providers display in a responsive layout on mobile. For a good experience, use a stable internet connection — Wi-Fi or 4G.
Each live table has its own betting limits, which are visible in the table information panel. There are generally various options ranging from low-limit tables up to high-roller tables, so both new and experienced players can play comfortably. Check the limits before entering a table.
In Baccarat, you place a bet on one of three outcomes — Player, Banker, or Tie. The dealer deals two cards each to the Player and the Banker. Whoever has a card total closest to or exactly 9 wins. 10s and face cards have a value of zero. Its simple rules and fast rounds make it very popular in Bangladesh.
No, they are two different games. Teen Patti is a three-card poker variant where the strongest hand wins. In Andar Bahar, a "joker" card is placed and you bet on whether a card of the same value will appear on the left side (Andar) or the right side (Bahar). Both games are popular across South Asia and are available to play with a live dealer on 71abc.
Cricket & Sports Betting
Popular cricket markets on 71abc include Match Winner (which team will win), Toss Winner, Total Runs (how many runs in a specific over), wicket markets, and Series Winner. For example, in a Bangladesh vs India match, you can bet not only on the winning team but also on markets like total sixes or Man of the Match.
Yes. With live in-play betting, you can place bets even after a match has started — the odds change after every ball or over. This gives you the advantage of making decisions based on how the match is unfolding. However, in-play markets can close quickly, so it is important to decide in time.
In an accumulator bet, adding multiple selections together multiplies the odds, so the potential payout can be much higher. However, you can only win if all selections are correct — if even one is wrong, the entire bet is lost. This carries more risk, so bet responsibly.
If a match is abandoned or declared a "no result" due to rain or another reason, the bet is generally voided and the stake is returned. For accumulator bets, the abandoned selection is removed and the bet is settled using the remaining selections. The full rules for each event are detailed on the betting page.
Customer Support
71abc support is available in two ways: live chat on the site — where you can speak directly with an agent; and email — by sending a message to [email protected]. There is no phone or WhatsApp number, so please use these two channels.
For a quick resolution, have the following on hand: your account username or registered mobile number, a description of the issue, a screenshot if needed, and your transaction ID or the time of the transaction. With this information, the support team can identify and resolve your issue much faster.
71abc's support team provides assistance in both Bengali and English. Players from Bangladesh can describe their issues in their own language and will receive replies in Bengali. So there is no language barrier.
71abc's customer support is available seven days a week, 24 hours a day — that is, 24/7. Whether it is night or day, a holiday or a regular day, assistance is always available via live chat and email.
For immediate issues such as being unable to log in, a deposit not appearing in your account, or a game not loading, live chat is best. For issues that require a detailed explanation — such as sending documents or raising a complaint about a specific transaction — contact us by email: [email protected].
Deposits
71abc does not charge any processing fee on deposits. However, your mobile banking provider (bKash, Nagad, Rocket, or Upay) may apply its own transaction charges according to its own rules. Check your wallet's fee structure before making a deposit.
First, wait a few minutes, as in some cases it may take a little time for the balance to update. If it still has not appeared, contact us via live chat or by email at [email protected] with a screenshot of the transaction and the transaction ID. With the correct information, the support team will verify and resolve the issue quickly.
Log in to 71abc, go to the Deposit section, and select bKash. Send the specified amount from the bKash app to the merchant number shown there. The minimum amount must be ৳500. Once the payment is complete, it will be added to your betting balance quickly.
The main steps are the same — on the site's deposit page, choose Nagad, send money to the provided number from the Nagad app or via dial code, with a minimum of ৳500. Keep a note of the transaction ID so you can provide it easily if verification is needed.
Rocket is Dutch-Bangla Bank's mobile banking service. So having a Dutch-Bangla Bank account offers more direct benefits, but it is possible to open a Rocket wallet with any mobile number. Deposits on 71abc can be made via Rocket with an amount of ৳500 or more.
The minimum deposit amount for all methods is ৳500. The minimum withdrawal limit is ৳800. After submitting a withdrawal request, the money generally arrives in your mobile wallet within 1 hour.
Still have questions? We are always here
If you did not find a solution in the answers above, contact our support team directly — in Bengali or English. We are by your side 7 days a week, 24 hours a day.
Live Chat
Visit the site and click the chat icon — speak directly with an agent.
Email Support
For detailed issues, write to us at:
[email protected]