71abc's Privacy Policy
This policy describes in detail how your personal information is collected, used, and kept secure.
This privacy policy ("Policy") describes how 71abc ("we", "our", "Platform") collects, processes, stores, and protects your — the user's — personal information. By using our website or registering an account, you agree to the terms of this Policy. If you do not agree with any part of this Policy, please stop using our platform.
71abc is committed to providing a reliable and secure online gaming environment for users in Bangladesh. Ensuring the privacy and protection of your information is an integral part of our responsibility.
What information we collect
71abc collects various types of information from you, which can be divided into two main categories: what you provide directly, and what is collected automatically through your use of the platform.
Information you provide directly
- Full name and date of birth
- Email address and mobile number
- Identity verification documents (national ID card or passport)
- Payment information (bKash, Nagad, Rocket, or Upay number)
- Account password (stored in encrypted form)
- Support ticket or chat messages
Automatically collected information
- IP address and device type
- Browser type and version
- Pages visited and time spent
- Referral URL and search queries
- Gaming history and transaction records
- Cookies and local storage data
How we use your information
71abc uses collected information only for the legitimate purposes listed below. We never use your information for unauthorised purposes.
2.1 Service delivery and operation
We use your information to create and manage your account, verify login, process deposits and withdrawals, and keep gaming services running. Payment information is essential for completing transactions securely and accurately through bKash, Nagad, Rocket, and Upay.
2.2 Identity verification and security
We verify user identity to prevent fraud, money laundering, and misuse. Information is analysed to ensure account security and to detect suspicious activity.
2.3 Customer support
Our 24/7 live chat and email support team uses your account information to provide accurate and timely assistance when resolving your issues. Previous chat history is retained so you do not have to repeat the same information.
2.4 Responsible gaming
By analysing gaming behaviour data, we can identify players who may be at risk and provide timely support. This data is used in the best interest of the user.
2.5 Communications and notifications
Your email address and mobile number are used to inform you about important account notifications, security alerts, and policy changes. If you do not wish to receive promotional messages, you can opt out at any time.
Cookies and tracking technologies
The 71abc website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve your browsing experience.
Cookies we use
- Essential cookies: Required for login sessions and account security — these cannot be disabled.
- Functional cookies: Remember your language preferences and interface settings.
- Analytical cookies: Used to understand which pages are visited most, so we can improve our services.
- Security cookies: Help detect suspicious activity and fraud.
You can manage cookies by changing your browser settings. However, disabling essential cookies may prevent some core features of the platform from working correctly.
Sharing information with third parties
71abc does not sell or rent your personal information. However, in certain circumstances we may share limited information with third parties.
4.1 Service providers
Limited information is shared with trusted service providers engaged in payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure management. These providers are contractually bound to comply with our privacy standards.
4.2 Legal obligations
We may be legally required to provide information when demanded under a court order, a lawful request from law enforcement, or applicable law.
4.3 Fraud prevention
Relevant information may be shared with investigating authorities to prevent money laundering, fraud, or other illegal activity.
Important assurance
We never sell your information to advertisers or data brokers. Game providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, etc.) are given only the minimum information necessary for game operation.
Data protection and security measures
71abc uses industry-standard security technology to keep your information secure. Our security framework is structured across the following layers.
Encryption
All data is transmitted via SSL/TLS encryption. Stored sensitive information (passwords, payment details) is encrypted using strong hashing algorithms.
Access control
Only authorised personnel receive limited access to your information when required for their specific responsibilities. All access is logged and reviewed regularly.
Monitoring
Our systems are under continuous 24-hour security monitoring. When unusual activity is detected, automated alerts are triggered and immediate action is taken.
Backup and recovery
Data is backed up regularly and stored on secure servers. The risk of data loss is kept to a minimum even in the event of a technical failure.
While we take the highest security measures, 100% security on the internet cannot be guaranteed. If a security breach occurs, we will promptly notify affected users in accordance with applicable law.
Your rights
As a 71abc user, you have the following rights over your own personal information. Contact our support team to exercise these rights.
Right to access
You can request to know what information we hold about you and receive a copy of it.
Right to correction
You have the right to request correction if the information we hold about you is incomplete or inaccurate.
Right to deletion
In certain circumstances you can request that your information be deleted, though this may not be possible where legal or contractual obligations apply.
Right to restrict processing
In some cases you have the right to request that processing of your information be limited or stopped.
Right to data portability
You have the right to receive your information in a structured, machine-readable format.
Right to withdraw consent
Where information is processed on the basis of consent, you may withdraw that consent at any time.
After receiving a request to exercise a right, we will respond as promptly as possible. Some information may be required to verify your identity.
Data retention period
71abc retains your information for as long as necessary to provide the service or for the period required by law.
- While the account is active: All relevant information is retained for as long as the account remains open.
- After account closure: Certain information may be retained for a specified period after closure to meet legal and regulatory obligations.
- Financial transaction records: Retained for the period required under applicable financial law.
- Support communications: Kept for a specified period to help improve customer service quality.
Once the specified period expires, information is securely deleted or anonymised so that no individual can be identified.
Protection of minors
71abc is for people aged 21 and above only. We never knowingly collect information from minors.
Through our age verification process, we ensure that our users meet the minimum age requirement for registration. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.
If you believe a minor has registered on our platform, please contact us immediately.
Changes to this Policy
71abc may update this privacy policy from time to time. Depending on the nature and significance of the changes, we will notify you as follows:
- Major changes: A notification will be sent to your registered email address.
- Minor changes: The "Last updated" date at the top of the published policy on the website will be changed.
- Immediate effect: Changes related to legal obligations or urgent security matters may take effect without prior notice.
Continuing to use our platform means you are considered to have accepted the updated policy. We therefore recommend visiting this page regularly.
Privacy contact
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your rights, please contact us.
Contact us
Our support team is available in Bengali and English, seven days a week, 24 hours a day.
Including "Privacy Request" in the subject line of your privacy-related enquiry will help us route it to the right team quickly.
This policy applies to all products and services on the 71abc platform. For more information, please read our Terms and Conditions and Responsible Gaming pages.